Solvex Privacy Statement

Privacy Statement

Solvex offers a wide range of products and services, including Web applications products used to help operate enterprises worldwide, Automation tools to be used on universities to integrate better on the Microsoft Ecosystem, Azure and Microsoft 365 migrations and custom applications services se to create and host what’s next. References to Microsoft products in this statement include Microsoft services, websites, apps, software, servers, and devices.

Please read the product-specific details in this privacy statement, which provide additional relevant information. This statement applies to the interactions Microsoft has with you and the Microsoft products listed below, as well as other Microsoft products that display this statement.

We are working to earn your trust every day by focusing on six key privacy principles:

• Control: We will put you in control of your privacy with easy-to-use tools and clear choices.
• Transparency: We will be transparent about data collection and use so you can make informed decisions.
• Security: We will protect the data you entrust to us through strong security and encryption.
• Strong legal protections: We will respect your local privacy laws and fight for legal protection of your privacy as a fundamental human right.
• No content-based targeting: We will not use your email, chat, files or other personal content to target ads to you.
• Benefits to you: When we do collect data, we will use it to benefit you and to make your experiences better.

Personal Data We Collect

Solvex collects data from you, through our interactions with you and through our products. You provide some of this data directly, and we get some of it by collecting data about your interactions, use, and experiences with our products. The data we collect depends on the context of your interactions with Solvex and the choices you make, including your privacy settings and the products and features you use.

You have choices when it comes to the technology you use and the data you share. When we ask you to provide personal data, you can decline. Many of our products require some personal data to provide you with a service. If you choose not to provide data required to provide you with a product or feature, you cannot use that product or feature. Likewise, where we need to collect personal data by law or to enter into or carry out a contract with you, and you do not provide the data, we will not be able to enter into the contract; or if this relates to an existing product you’re using, we may have to suspend or cancel it. We will notify you if this is the case at the time. Where providing the data is optional, and you choose not to share personal data, features like personalization that use such data will not work for you.

Reasons we share personal data

We share your personal data with your consent or to complete any transaction or provide any product you have requested or authorized. We also share data with Solvex-controlled affiliates and subsidiaries; when required by law or to respond to legal process; to protect our customers; to protect lives; to maintain the security of our products; and to protect the rights and property of Solvex and its customers.

How to access and control your personal data

You can also make choices about the collection and use of your data by Solvex. You can control your personal data that Solvex has obtained, and exercise your data protection rights, by contacting Solvex or using various tools we provide. In some cases, your ability to access or control your personal data will be limited, as required or permitted by applicable law. How you can access or control your personal data will also depend on which products you use. For example, you can:

• Choose whether you wish to receive promotional emails, SMS messages, telephone calls, and postal mail from Microsoft.
• Choose whether yo wish to cancel any subscription you currently have with Solvex, related to Solvex Products or other kinds of subscriptions provided by Solvex.

Not all personal data processed by Solvex can be accessed or controlled via the tools above. If you want to access or control personal data processed by Solvex that is not available via the tools above or directly through the Solvex products you use, you can always contact Solvex at the address in the How to contact us section or by using our web form.

Cookies and similar technologies

Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We use cookies and similar technologies for storing and honoring your preferences and settings, enabling you to sign in, providing interest-based advertising, combating fraud, analyzing how our products perform, and fulfilling other legitimate purposes. Solvex apps use additional identifiers, such as the Solvex Product ID, Other Subscriptions Id provided by other cloud providers, for similar purposes.

We also use “web beacons” to help deliver cookies and gather usage and performance data. Our websites may include web beacons, cookies, or similar technologies from third-party service providers.

You have a variety of tools to control the data collected by cookies, web beacons, and similar technologies. For example, you can use controls in your internet browser to limit how the websites you visit are able to use cookies and to withdraw your consent by clearing or blocking cookies.

Specific details on Consulting Services and Solvex Products

Consulting Services and Solvex Products are Solvex products and related software and services offered to and designed primarily for use by organizations, they include:

• Cloud services, referred to as Cloud Services in the provided through Solvex, such as Office 365, Microsoft Azure, Microsoft Dynamics365, and Microsoft Intune for which an organization (our customer) contracts with Microsoft for the services (“Enterprise Online Services”).
• Professional services referred to in the privacy statement as consulting services, such as onboarding services, data migration services, data science services, or services to supplement existing features in the Enterprise Online Services.
• Professional Services for Rehost; Refactor; Rearchitect; Rebuild; Replace any application or service.

General

• When a customer tries, purchases, uses, or subscribes to Enterprise and Solvex Products, or obtains support for or professional services with such products, Solvex receives data from you and collects and generates data to provide the service (including improving, securing, and updating the service), conduct our legitimate business operations, and communicate with the customer. For example:
• When a customer engages with a Solvex sales representative, we collect the customer’s name and contact data, along with information about the customer’s organization, to support that engagement.
• When a customer interacts with a Solvex support professional, we collect device and usage data or error reports to diagnose and resolve problems.
• When a customer pays for products, we collect contact and payment data to process the payment.
• When Solvex sends communications to a customer, we use data to personalize the content of the communication.
• When a customer engages with Solvex for professional services, we collect the name and contact data of the customer’s designated point of contact and use information provided by the customer to perform the services that the customer has requested.

Solvex Products and Services are governed by their respective privacy statements and policies.